Return and Refund Policy

 Return and Refund Policy
Effective Date: Immediate
Last Updated: 

Thank you for shopping with Mijawi Fashion. Below are the details of our Shipping, Return, and Refund Policy to ensure a seamless shopping experience.

1. Return Policy

  • We accept returns within 14 days of delivery.

  • Items must be unused and in original packaging.

  • Exclusions: Sale items, accessories, and intimate wear are not eligible for returns.

  • Return process:

    • Customers must request a return via email.

    • A return form will be provided and must be completed and included in the return package.

  • Return shipping costs are covered by the customer.

  • No restocking fees apply.

2. Refund Policy

  • Refunds are provided if the returned items meet our 14-day return policy.

  • Refunds are processed within 5 business days after the return is received and confirmed.

  • Shipping fees are non-refundable.

  • We do not currently offer store credit or exchanges.

3. Damaged or Incorrect Items

  • If a customer receives a damaged or incorrect item, they must report it within 7 days of receiving the order.

  • Customers should provide photo evidence via email.

  • The damaged or incorrect item must be returned, and a replacement will be sent at our expense.

For further inquiries, please contact us at contact@mijawifashion.com.

Thank you for shopping with Mijawi Fashion!